This is a draft Terms of Service page for Sian Savage Coaching, using the style and structure of the reference document provided, but adapted for a coaching business context.

Terms of Service

These Terms of Service (the “Terms” or “Agreement”) are made and entered into by and between you (“User,” “you,” or “your”) and Sian Savage Coaching (referred to in these Terms as “Company,” “we,” “us,” or “our”) for the use of the website (the “Website”), any site or sub-site hosted thereon, and any mobile application or other software provided by us (collectively, the “Platform”).

BEFORE YOU PROCEED, PLEASE READ THESE TERMS OF USE CAREFULLY. THIS AGREEMENT CONTAINS WARRANTY AND LIABILITY DISCLAIMERS.

BY USING, ACCESSING, OR LOGGING INTO OUR PLATFORM, OR PURCHASING ANY COACHING SERVICE THEREON, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS HEREOF WITHOUT ANY MODIFICATIONS, ADDITIONS OR DELETIONS. YOU AGREE TO ABIDE BY AND BE BOUND BY THE TERMS DESCRIBED HEREIN AND BY ALL TERMS, POLICIES AND GUIDELINES INCORPORATED BY REFERENCE AS WELL AS ANY ADDITIONAL TERMS AND RESTRICTIONS PRESENTED IN RELATION TO SPECIFIC COACHING PROGRAMS OR A SPECIFIC SERVICE OR FEATURE OFFERED BY US (IF YOU DO NOT AGREE TO THE TERMS OF USE CONTAINED IN THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO USE OUR PLATFORM, PRODUCTS, OR SERVICES).

Please read these Terms carefully and print them for future reference. By accessing, browsing, or otherwise using the Platform, or our products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept the Terms, you shall not access, browse, or use the Platform. These Terms, along with our Privacy Policy and any other policies or agreements you consent to, explain how we provide our products and services, collect, hold, and process your information, and govern your access to and use of our products and services, including any content, functionality, and services offered on or through the Platform. If you do not want to agree to these Terms or the Privacy Policy, you may not use our Platform, products, and services. If you are accessing our Platform via any other third-party application or site, you expressly agree to be bound by the notices, terms, and conditions posted thereon.

You understand and agree that we may change these Terms at any time without prior notice. You may read a current, effective copy of these Terms at any time by selecting the “Terms of Service” link on the Platform. The revised terms and conditions will become effective at the time of posting. Any use of the Platform, products, or services after such date shall constitute your acceptance of such revised terms and conditions. If any change to these Terms is not acceptable to you, your sole remedy is to cease accessing, browsing, and otherwise using the Platform, products, or services. We will not be liable if for any reason all or any part of the Platform, products, or services are unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Platform, products, or services to users, including registered users. You are responsible for making all arrangements necessary on your end to have access to the Platform, products, or services and ensuring that all persons who access the Platform, products, or services through your internet connection are aware of and comply with these Terms.

ARBITRATION NOTICE. Except for certain kinds of disputes described in the Dispute Resolution section, you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury (See Dispute Resolution section).

1. Overview and Scope of Service

The Company provides you access to our virtual Platform that allows Users to sign up and access professional and personal development coaching, mentorship, educational resources, and community collaboration ("Service"). The Service includes, but is not limited to, digital courses, live or recorded coaching sessions, group programs, downloadable workbooks, and other resources designed to help Users achieve their professional and personal goals.

2. Eligibility

By agreeing to these Terms, you represent and warrant to us that: (a) you are at least eighteen (18) years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are under the age of eighteen (18), you represent that you have your parent’s or legal guardian’s permission to use the Service.

3. Accounts and Registration

3.1. Account Creation.

As part of the Platform and to gain access to our Services, you must create a user account (“Account”) within the Platform, which is hosted on GoHighLevel (GHL).

3.2. Account Information and Security.

When you register for an Account, you will be required to provide us with some information about yourself, such as your name, email address, or other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate and up to date, at all times. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you believe that your Account is no longer secure, then you must immediately notify us at the designated support email address.

4. General Payment Terms

Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are stated in U.S. Dollars and shall be deemed non-refundable, once paid, unless otherwise explicitly stated in a separate agreement for a specific coaching program (e.g., a Refund Policy clearly linked to the specific product/service).

4.1. Services and Prices.

Subject to your compliance with these Terms, you may purchase the Services made available on the Platform. We reserve the right to determine pricing for the Services in its sole discretion and may change pricing at any time. It is your responsibility to confirm the total price displayed to you before completing a purchase. We may change the fees for any Service or feature of the Platform, at any time.

4.2. Subscriptions, Payment Plans, and Recurring Charges.

On the Platform, we may provide a subscription-based membership or multi-part payment plans ("Subscription Service"). If you purchase a Subscription Service or select a payment plan, you authorize us to periodically charge, on a going-forward basis and until cancellation or completion of the plan, all accrued sums on or before the payment due date for the accrued sums. The Subscription will continue unless and until you cancel your subscription or we terminate it, or until all scheduled payments in a plan are completed.

ALL SALES ARE FINAL. YOU SHOULD BE AWARE THAT WE DO NOT OFFER REFUNDS FOR PAID SERVICES OR SUBSCRIPTIONS UNDER ANY CIRCUMSTANCE, EXCEPT AS EXPRESSLY STATED IN A SEPARATE, WRITTEN REFUND POLICY FOR A SPECIFIC SERVICE.

4.3. Delinquent Accounts.

We may suspend or terminate your access to the Platform, including paid portions of the Services or Subscription Service, if you owe any amount to us which remains unpaid. You will be responsible for fees and costs that are incidental to any chargeback or collection of any unpaid amount, including legal fees and costs.

5. Third-Party Services and Platform Hosting

5.1. Linked Websites and Third-Party Service Providers.

The Platform may contain links to third-party websites (“Third-Party Sites”) or utilize third-party services. These links and integrations are provided solely as a convenience. We do not control the content or legal terms of any Third-Party Sites. Your use of any third-party product or service is at your own risk, and we are not responsible and may not be held liable for the product or service, or the actions or omissions, of the third party.

5.2. Platform Host.

Our Platform is hosted on GoHighLevel ("GHL"). By using our Platform, you acknowledge and agree that your use is subject to GHL's terms of service and privacy policy. The Company is not liable for any breaches of security, data protection, or any other issues that arise from GHL’s hosting of the Platform.

6. Our Content and Intellectual Property

6.1. Ownership of Content.

Our Platform contains our proprietary material or material that has been licensed to us, including but not limited to software, text, graphics, courses, guides, and images (collectively, our “Content”). The Content is the intellectual property of Company or our licensors and is protected by intellectual property laws.

6.2. Restrictions on Use.

You have no rights in or to the Content, and you will not use, copy, or display the Content except as permitted under these Terms. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. You may not share your access credentials or content with non-paying individuals.

6.3. Trademarks.

The trademarks, service marks, and logos of the Company (collectively, the “Company Trademarks”) used and displayed on this Platform are protected. Nothing on this Platform or in these Terms should be construed as granting any license or right to use any Trademarks without our prior written consent.

7. User Conduct and Content

7.1. User Responsibility.

Through the use of the Platform, including community forums or communication features, you may share comments, questions, reviews, or other information (“User Content”). You are solely responsible for your User Content and the consequences of providing it via the Service.

7.2. Content License.

You retain ownership of your original User Content, but you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable right and license to use, reproduce, and display such User Content in connection with the operation, promotion, and advertising of the Platform and Services.

7.3. Community Guidelines.

Our Platform is designed to foster a positive and supportive community. By using the Platform, you agree to adhere to the following Community Guidelines:

Be Respectful: Treat fellow Users and Sian Savage Coaching staff with dignity and kindness. Harassment, threats, or abusive behavior of any kind is prohibited.

Be Lawful: Do not post content that promotes violence, hate speech, discrimination, illegal activities, or violates the intellectual property rights of others.

Be Professional: Keep discussions relevant to the purpose of the community. Do not spam, post unsolicited promotions ("junk mail"), or engage in any form of solicitation that is outside the intent of the coaching program.

Any violation of these Community Guidelines may result in the Company having the option to terminate your Account immediately, with no return of any funds or money paid to the Company for the Platform or the Services.

8. Coaching Disclaimer and Limitation of Results

The Platform and the Services are provided as a tool to learn, enhance skills, and receive coaching and mentorship in professional and personal development.

THE COMPANY MAKES NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES REGARDING THE SUCCESS, OUTCOME, OR SATISFACTION OF ANY USER’S EXPERIENCE, LEARNING PROGRESS, OR INTERACTION THROUGH THE PLATFORM.

Coaching is a partnership and the results you achieve depend on your own efforts, commitment, and application of the information provided. The Company does not guarantee that the use of the Services will achieve the goals advertised, nor does it warrant that any particular financial, professional, or personal results, progress, or benefits will be obtained. Use of the Platform and Services is at the sole discretion and risk of each User.

9. DISCLAIMERS; NO WARRANTIES

THE PLATFORM AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE PLATFORM ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE PLATFORM AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE PLATFORM, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE PLATFORM, THE SERVICE, OR COMPANY ENTITIES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE PLATFORM WILL CREATE ANY WARRANTY. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE PLATFORM AT YOUR OWN DISCRETION AND RISK.

10. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE PLATFORM OR ANY MATERIALS OR CONTENT ON THE PLATFORM.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF COMPANY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE PLATFORM IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO COMPANY FOR ACCESS TO AND USE OF THE SERVICE IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIVE HUNDRED ($500.00) DOLLARS.

11. Dispute Resolution and Arbitration

11.1. Generally.

In the interest of resolving disputes between you and the Company in the most expedient and cost-effective manner, you and the Company agree that every dispute arising in connection with these Terms will be resolved by binding arbitration.

11.2. Agreement to Arbitrate.

YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. The arbitration will be settled under the Federal Arbitration Act and administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.

11.3. Location.

Any arbitration hearing will take place at a location to be agreed upon in [Insert City, State of Sian Savage's Business Operation/Legal Residence], but if the claim is for a small amount (to be determined by the AAA Rules), you may choose whether the arbitration will be conducted solely on the basis of documents, through a telephone hearing, or by an in-person hearing as established by the AAA Rules in the county of your billing address.

12. Miscellaneous

12.1. Governing Law.

These Terms are governed by the laws of the State of [Insert State of Sian Savage's Business Operation/Legal Residence], Australia, without regard to conflict of law principles.

12.2. General Terms.

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and the Company.

12.3. Contact Information.

The Platform is offered by Sian Savage Coaching. You may contact us by emailing us at [Insert Sian Savage Coaching Support Email Address].

12.4. Consent to Electronic Communications.

By using the Platform or our Service, you acknowledge and agree that we may provide you with any and all notices and disclosures in electronic format (e.g., via e-mail or via the Platform).

Last Updated: [Insert Date]

[Link to Privacy Policy] | Terms of Service